Advertised: 27-5-09 | Closing Date: 25-7-09.



iQor Philippines, Inc.


A MULTINATIONAL COLLECTIONS CALL CENTER COMPANY


I Like Cash. I Like iQor.

Earn big money at iQor.

As one of the largest and most respected global business process outsourcing companies in the industry, with 21 Centers of Excellence that span the world, we give our employees the opportunity to make A LOT of money.

With an aggressive and generous bonus program that rewards performance – you can earn extra thousands of Pesos every month.

iQor provides business process outsourcing to some of the best-known companies in the world from 21 Call Centers of Excellence in five countries and four continents. Our 8,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce. Our services include customer care, customer retention, and revenue recovery - COLLECTIONS.

We are currently looking for Call Center Agents for our Manila (Makati City) and Clark (Angeles City, Pampanga) Centers of Excellence in the Philippines.


CALL CENTER AGENTS
(National Capital Reg)

Responsibilities:

Collections (Retention and Recovery) Agents

As a Collections (Retention and Recovery) Agent, you’ll be responsible for collecting and managing accounts receivables for our blue-chip, FORTUNE 500 clients. Some of your responsibilities include, but are not limited to, placing outbound calls and accepting inbound calls to consumers and/or businesses using your negotiation skills to achieve repayment of debt. You’ll be responsible for locating a consumer or following up on a previous commitment. You’ll also be trained to counsel consumers and assist them in determining the best payment options to meet their financial obligations. The better your performance, the better your pay and cash bonus.



Customer Service Agents

As a Customer Service Agent, you’ll receive inbound calls and make outbound calls on behalf our brand-name clients. You’ll be responsible for answering product questions and servicing accounts while handling a high volume of incoming calls in a fast-paced environment. You should be tactful and have the ability to handle challenging situations professionally and calmly.

Requirements:
At least 18 years of age
High School Graduate
Excellent English Communication Skills
Must be fully operational in Windows-based Computer Applications
Willing to work on shifting schedules


Walk-in Applicants are being entertained from Mondays to Fridays (4:00 pm onwards)


Makati iQor Center of Excellence
17th Floor, Tower II, RCBC Plaza, 6819 Ayala Avenue, Makati City, Philippines 1200


iQor Clark 1 Center of Excellence
Bldg. 36 & 37 Berthaphil II, Jose Abad Santos Avenue, Clark Freeport Zone,
Pampanga, Philippines 2009


iQor Clark 2 Center of Excellence
Bldg. 1 Berthaphil II – The Center @ Clark, Jose Abad Santos Avenue, Clark Freeport Zone, Pampanga, Philippines 2009



To be considered for this position, you may apply online or submit your resume to:






Life here in iQor is simpler… BETTER!


 



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iQor Philippines, Inc.
17th Floor, Tower2, RCBC Plaza Buendia corner Ayala Ave. Makati City *.