Advertised on 11-5-10 | Application deadline on 10-6-10

SM Shoemart, The Philippine’s leader in the retail industry approaches its milestone with a new vitality and energy to serve a new generation of shoppers, as well as the many customers that have made it part of their lives.


SM was founded as a shoe store by Mr. Henry T. Sy Sr. in October 1958, the first shoe store, along Rizal Avenue. Mr. Sy who is regarded as the visionary of Philippine Retail envisioned a chain of shoe store, each characterized by a distinct merchandising layout never attempted before in the country.


In the 60’s, the company expanded its shoe store chain, becoming one of the pioneers in the new urban center when it opened bigger shoe outlets at the Makati commercial center in 1963, and in Cubao in 1967. In the seventies, SM worked a shift from a shoe store to a department store, in SM Manila in Echague and later, with SM Makati. SM, a name that has been synonymous with one-step shopping excitement had positioned itself for growth in the 80’s, diversifying into the supermarket and appliance store businesses. Later in 1985 marked the opening of its first shopping mall, SM City in North Edsa. More malls, particularly SM Megamall opened in 1990’s giving rise to what is known as the malling phenomenon in the Philippines.


Today, SM is a dynamic group of companies with core businesses in retail merchandising and shopping center and complimentary businesses in financial services, real estate and tourism development.

Customer Service Assistant
(National Capital Reg - SM Baliwag)


The ideal candidate will be responsible for providing prompt and efficient customer service to satisfy customers' needs and to significantly contribute to and maintain the Company's reputation.


  • Female; not over 25 years old

  • Graduate of any 4 year course or atleast possess an Associate Degree

  • With good communication and interpersonal skills

  • Fresh graduates/Entry level applicants are encouraged to apply

  • Flexible to be assigned to various areas which includes bills payment section and information booth

  • Trustworthy, patient and keen on details

  • Personable and willing to be scheduled in support of retail hours



  Human Resources Division

SM Department Store

Mercantile Stores Group, Inc. - Baliwag

Dona Remedios Trinidad Highway

Bgy. Pagala, Baliwag Bulacan

(044) 761-0716 to 18 local 107

(02) 584-4145 Telefax (fex line)

(02) 584-4159 (Fex Line)





Telephone Number: 831-8000 local 4481 / 4482 Fax: 834-9572


(Previous applicants need not apply)

Preference will be given to candidates who APPLY ONLINE


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