arvato digital services phils. inc.

Advertised: 10-6-11 | Closing Date: 9-8-11.

arvato digital services provides integrated service packages to Fortune 500 companies. Our service chain covers, replication, customer care, fulfillment, supply chain management, financial services and electronic content distribution. We measure our success through the success of our customers. Our DNA is built upon a strong customer focus, ownership and continuous improvement. We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and having fun!


BPO Specialist
(Eastwood City Libis Q.C.)


BPO Specialist support the day to day administrative requests submitted by operations managers across multiple regions. Examples of requests submitted are creating purchase orders, Invoice Reconciliation and reporting, entering time into timesheets, and setting up new vendors in supportive systems and tools.
General Duties and Responsibilities:
  • Generate Contracts and subcontracts
  • Post labor and expenses against contracts
  • Data Management
  • Query Management
  • Generate and mail invoices
  • Generate Credits and Re-bill Invoices
  • Update existing records and contracts
  • Reporting
  • SOX Compliance
  • Special research and reconciliation projects
Knowledge, Skills and Abilities:  
  • Able to work from written instruction and/or direction.
  • Able to work in a fast-paced customer-facing environment and adapt to a dynamic process structure.
  • Highly methodical and detail oriented.
  • Able to multi-task within a variety of deadlines on a daily and weekly basis.
  • Strong Microsoft Office Skills.
  • Able to work overtime as may be required at key Fiscal points during the year.
  • Independent and self motivated.
  • Demonstrated ability in working with region-wide cross-functional teams.
  • Experience with business processes (e.g. time tracking process used by consultants) and day to day operations (e.g contract setup within a specified service levels)
  • Strong written and oral communication skills in English.
  • Action Oriented
  • Integrity and Trustworthiness
  • Self Confidence
  • Building Team Spirit
  • Communication Skills
  • Drive for Results
  • Managing Systems and Processes
  • Problem Solving


  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field.
  • Required language(s): English
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Eastwood City Libis Q.C..
  • MUST BE 1-4 Yrs Experienced Employees in the Call Center / BPO industry
  • 20 Full-Time positions available.

This is for IMMEDIATE hiring so apply now!


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arvato digital services phils. inc.
5th Floor e-Commerce Plaza, #1 Garden Road Eastwood City Cyberpark, Bagumbayan Quezon City 1103

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