Advertised on 05-11-12 | Application deadline on 04-01-13


NCO is the industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO's inception in 1926, our goal has remained constant — to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes NCO the choice for BPO solutions.

To meet and surpass the growing and complex needs of our clients, NCO's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. NCO provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality.

NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle.

Customer Service Representatives for NCO Marikina.
Marikina City (National Capital Reg)

Responsibilities:
 
Can successfully communicate with customers to gather information and learn about their needs and expectations
Collaborates with others to ensure the customer issues are resolved
Understands the concept of "solution delivered" on first contact


Requirements:
  • Candidate must possess at least a High School Diploma, any field.
  • Required skill(s): Microsoft Windows, English Communication, Troubleshooting Skills, Billing Management
  • Applicants must be willing to work in Marikina.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • 100 Full-Time positions available.

Just some of the great benefits we offer:
  • Attractive Base Pay

  • Performance Bonuses
  • Paid Training Program
     
  • Flexible Shift Scheduling
     
  • Promote-From-Within Policy
     
  • Employee Referral Bonuses
     
  • Sign-On Bonuses For Select Positions

 

For faster processing, visit our RECRUITMENT HUB  

 

NCO-APAC RECRUITMENT HUB

 G/F, ELJ COMMUNICATIONS CENTER, ABS-CBN

COMPOUND, MOTHER IGNACIA AVE, 1103 QUEZON CITY. 

 

We accept walk-ins from 9AM to 4PM, MONDAY TO FRIDAY.

Bring an updated copy of your resume, 1 valid ID, SSS, BIR and NBI documents.


 



 Non-member
 



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