Advertised on 29-11-12 | Application deadline on 28-01-13



Cebu Recruitment Open House
December 3 - 8, 2012
Stream Cebu IT Park - 9AM to 6PM
Stream J Centre - 10AM to 7PM
 
Free donuts for the first 20 applicants!*
 
 
*Terms and conditions apply.

Urgent: Tier 2 Tech Support Agents (Gaming Account) - J Centre Mandaue 112912
Cebu (Cebu City) (Central Visayas), Cebu (Others) (Central Visayas)

Responsibilities:
You will answer queries regarding technical problems & provide customer service to end-users. You will take inbound calls, Home Networking, as related to File Sharing, Router Set-up, IP addresses, etc.You will also up sell, provide information on value added services, and assist customers on billing issues.
 


Requirements:
  • At least six (6) months call center experience is required. (Either Tech, CS or Sales accounts)
  • Must have finished at least two (2) years in college or possess a vocational/short course certificate.
  • With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.
  • Excellent English communication skills.
  • Good problem solving and decision making skills.
Be hired and enjoy the following perks:
  • Competitive salary package - Earn up to P22,000 per month!
  • Program perks – Top performers get a chance to take home their very own gaming console or HD TV!
  • Career Development - Acquire career development with technical & sales training.
  • Referral Program - Receive monetary incentives for successfully referring your friends and relatives to join our company via our employee referral program.
  • Ayala Discounts - Join Stream and enjoy incentives as an employee of an AYALA Company.
 
APPLY NOW AND GET A CHANCE TO WIN
AS MUCH AS P3,000 worth of GIFT CERTIFICATES!*


Walk-in and experience faster application process!
 
Ground Floor, i2 Building Cebu IT Park, Apas Lahug Cebu City
Second Floor, J Centre Mall, AS Fortuna Street, Mandaue City
 
For more information you may call (032) 411-9030 or visit our career website, http://careers.stream.com.
 
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