Advertised on 31-12-12 | Application deadline on 01-03-13

StarTek Business Process Outsourcing


StarTek currently occupies two state-of-the-art facilities in the Philippines’ premiere business districts -- Makati City and Ortigas Center. The Makati office is at the SM CyberOne building along Jupiter Street and the Ortigas office is at the ETON Cyberpod Corinthian office fronting Robinson’s Galleria. Both sites have a total combined capacity of 3,600 employees. Standard in all beautifully designed StarTek locations are large work stations and conveniences such as 24/7 food service, themed pantry areas, game rooms, internet surfing stations and nap rooms. We also have employee interest clubs called Employee GIGS (Genuinely Interesting Guilds) that any employee can join which feature arts, lifestyle, photography, sports, mountaineering and communityevents.

StarTek is committed to giving back to the community. We have given support to the following organizations: Philippines National Red Cross, Gawad Kalinga (Housing Project for the poor), La Mesa Dam Ecological Reserve, Cancer Warriors (Kids with Cancer), UNICEF and World Vision to name a few.

We look forward to seeing you at StarTek. Where your career really moves!

Join StarTek Ortigas Now!! Apply as a Technical Support Agent!

RESPONSIBILITIES:
  • Provides technical support to customers regarding equipment. Communicates with customer on the phone or via written correspondence to provide information and assistance on product use, hardware or software problems.
  • Checks mail, fax and email to provide customer assistance.
  • Operates computer/on-line guidelines for the purpose of responding to customer inquiries on function or replacement of defective parts.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
  • Completes, processes, and maintains applicable paperwork and records.
  • Knowledge of modern office procedures and methods including telephone communications, office systems and record keeping.
  • Knowledge of modern business communication, including style and format of letters, memoranda, minutes and reports.
  • Ability to interact positively, courteously and professionally with customers, employees and clients.


REQUIREMENTS:

  • Must be at least a High School graduate
  • With 3 months Technical Support experience in a BPO set up
  • Good in communication skills & comprehension
  • Required language: English
  • Experienced employees for at least 3 months specializing in Software Support or equivalent is required
  • Willing to work in Ortigas
  • SSS and NBI Clearance are required before the job offer.

 
4 ways to apply!
 
1.       Visit our ORTIGAS RECRUITMENT HUB: MONDAY TO FRIDAY from 9AM to 4PM
·         ETON Cyberpod, Corinthian, Ortigas Ave. across Robinsons Galleria
·         Don't forget to bring your updated resume
 
2.       Send your applications through Jobstreet
 
3.       Send your resumes at  greatcareers@startek.com
SUBJECT: JOBSTREET_TSR2_GADGETS
 
4.       Send SMS: STARTEK_CAREERS <space>JOBSTREET_APPLY_TSR2<space>COMPLETE NAME; then send 2327 (Globe users) and to 0917-8902327 (Non-Globe users)
StarTek Business Process Outsourcing


 Non-member
 



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Startek Philippines
G/F SM Makati Cyberzone Bldg #69 Jupiter st., Brgy. Bel-Air Makati -.
Tel: 811-7827
Website: http://www.startek.com/



Jobs in Philippines > Tech & Helpdesk Support Jobs > IT Support/Helpdesk Jobs, Jobs in Call Center / IT-Enabled Services / BPO industry


Preference will be given to candidates who APPLY ONLINE

StarTek
...when it really matters...
 
www.startek.com
 
Facebook: Startek Philippines
Twitter: StartekPH

Please check your e-mail regularly for any correspondence
regarding your application.