Advertised on 14-6-12 | Application deadline on 14-7-12

Convergys Dreams Made Real

Anything is possible if you put your Tech into it

Convergys needs people that are able to take the thorniest questions about electronics and answer them in plain English. You will be called as a Customer Problems Agent (Laptop Hardware), an expert, savvy and confident professional that knows computers like the back of his/her hand. You like computers. You love to help people. You want to have a satisfying, high-paying career. We figured this could be your dream job knocking out all three in one fell swoop.

For the last 14 years, Convergys has helped the world’s top companies from telecommunications to healthcare have extraordinary customer services. We love what we do, we do it extremely well and we want to help you find a career you will be proud of.

This position is full-time and located in our office in MDC 100.

Convergys MDC 100 is now hiring Customer Problems Agents (Laptop Hardware)
C.A.R, Central Luzon, National Capital Reg

What you'll be doing

  • Do hardware troubleshooting involving desktop computers, laptops and printers over the phone.
  • Translate technical info to customers for them to understand their problems and take action to fix them.


How to get the job

  • Have at least 6 mos. call center experience handling desktop hardware and printers.
  • Have studied at least 2 years in college. You will definitely have an edge if you took Engineering, Computer Science or Information Technology courses!
  • Willing to work in Convergys MDC 100.


  • Earn up to P30,000
  • Learn new skills and build you character in challenging accounts that will reward you with bigger incentives, perks and compensation.
  • A comprehensive health plan for you and your loved ones.
  • Enhance your resume by working with a reputable company which has been in the BPO business since 1998.

Join Convergys and get ready to be the friendly face behind America’s No.1 I.T. and enjoy the stability and perks of working with 3-time International ICT Award’s BPO Employer of the Year.

Visit our Recruitment Office at: MDC 100 Building, E. Rodriguez Cor. Eastwood Ave, Libis Quezon City (Infront of Citybank Eastwood, Libis)


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