ProView Global is a technology-enabled Human Resource BPO (business process outsourcing) organization focused on delivering process-optimized employee benefits administration transaction services to third-party administrators, insurance companies, and employers using best outsourcing practices.
A wholly-owned subsidiary of ProView US, with operations in California, ProView Global started operations in the Philippines in January 2006. We are professionally managed by seasoned U.S. benefits and business process outsourcing leaders with over 50 years of collective experience in delivering results for Fortune 100 companies as well as medium-sized business enterprises.
Benefits Administration Specialist
National Capital Reg - Ortigas Center, Pasig City
Duties include, but are not limited to, the following:
Receives and processes all enrollments, changes and termination documents (via client’s electronic tools) in adherence to standard and client-specific requirements in the execution of all transactions.
Thoroughly documents and communicates all enrollments, changes and terminations to carriers when applicable.
Performs random audits of enrollments and data elements transmitted to carriers by Data Analysts.
Performs audits of election data with vendors, carriers as required and requested by ProView Global’s clients.
Performs dependent, student verification and age reduction audits for clients, follows up on required documentation and sends notification letters regarding audit results as requested by Proview Global’s clients.
Processes documentation, maintains data and generates reports for leave of absence premium administration.
Conducts user acceptance tests for the client’s online platform to check integrity of entered data.
Provides ad-hoc reports and updates regarding deliverables as requested by Proview Global’s clients.
Assists in the reconciliation and resolution of reconciliation issues as necessary.
Participates in benefits administration training on processing requirements for internal and client deliverables for assigned accounts.
Initiates and/or participates in scheduled client calls and training when necessary.
Ensures adherence to data privacy and transmission of security protocols.
Assists Team Leader in tracking client deliverables
May be assigned as an OIC in the Team Leader’s absence.
Any assignment/project given by the Team Leader or Operations Management.
1+ years’ experience performing a process- and detail-oriented function
Proven comfort level with learning and working with various computer applications, specifically MS Excel.
High accuracy and quality oriented
Proven ability to meet deadlines
Demonstrated ability for routine work
Ability to work within a team and uphold integrity
Good verbal and written communication skills
Acute sense of professionalism and confidentiality
Willingness to work on alternate shifts as necessary, including nights, holidays and weekend
Applicants must be willing to work in Ortigas Center,Pasig City.
Full-Time position(s) available.
Qualified applicants will be contacted via email or contact numbers.