Firstsource Solutions Limited is a global Business Process Outsourcing (BPO) company with over 30,000 employees across India, Philippines, Sri Lanka, UK, and the USA. Firstsource offers a wide range of services across banking and financial services, telecommunication and media, and the healthcare industry. For more information on Firstsource, please visit www.firstsource.com
Let Firstsource be your first choice.
Join our global family. Be part of our serious growth in our Manila Centers.
Regular Recruitment Hours:
Mon to Fri, 10AM to 5PM
Call Center Agents - Alabang, Muntinlupa
Calabarzon & Mimaropa, National Capital Reg
Attend to customer calls and provide outstanding service to customers throughout the duration of the call.
Listens, probes and analyses to determine underlying needs of customer concerns.
Identifies or recognizes sales opportunities to meet customer needs and actively offers client’s products and services.
Acts as a team player and coordinates work with fellow team members.
At least two years of college education with no back subjects or high school graduates with at least one year BPO/call center experience
Excellent written and verbal communication skills.
Must be willing to work at Northgate Cyberzone, Alabang, Muntinlupa City
SOME OF THE PERKS:
You are entitled to have and use your Health Card on day 1 of work.
While you are in training, you will be paid in your full salary. Other centres only provide allowances during the training period.
We offer a very attractive performance-based incentive program. Here, we mean that you can earn money on top of your basic salary if you achieve or exceed targets. How much money you earn is dependent on your performance.
Online applicants will be processed within 24 - 48 hours
Fresh graduates are welcome to apply.