Advertised on 17-01-13 | Application deadline on 18-03-13


Sitel is the leading business process outsourcing (BPO) call center provider; as ranked by the Black Book of Outsourcing, a Datamonitor company. Sitel’s 60,000 associates provide clients with predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s customer interaction outsourcing solutions span 140+ domestic, nearshore, and offshore call centers in 26 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation.

Sitel Philippines’ seven facilities are located in Pasig City, Quezon City, Mandaluyong City, and Baguio City.  The company has been awarded by the International Information and Communications Technology (ICT) Awards as 2008 BPO Company of the Year and by the Philippine Economic Zone Authority (PEZA) as 2010, 2009 and 2005 Outstanding Employer for its exemplary performance in job generation. For more information, please visit                             

BPO Job Openings! Submit Your Resume Today! Sitel Baguio
C.A.R, Cagayan Valley, Central Luzon, Ilocos Region, National Capital Reg

  • Deal with all calls politely, courteously, professionally & assertively
  • Understanding the customers needs through effective listening and questionings skills
  • Matching customers' needs to Clients’ products and services
  • Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
  • Communicating relevant information to internal and external customers and sharing learning with colleagues
  • Adhering to agreed processes, meeting required work standards, targets and objectives

  • Must be at least 18 years old.
  • Must be a Filipino Citizen or holds a relevant residence status.
  • Should have finished at least 2 years in college, a 2-year vocational course or a 4 year degree course.
  • Excellent communications skills and customer service skills.
  • Basic computer experience.
  • Has the ability to interact positively with peers and supervisors.
  • Fresh graduates are highly encouraged to apply.
  • With or WITHOUT call center experience.
  • Willing to WORK in Baguio City, Benguet, Cordillera Administrative Region

We know what makes jobs colorful:
excellent benefits package, fast-paced and world-class careers, a friendly work environment and learning opportunities.
Click APPLY Now!!!
Visit us at:
Sitel Baguio Recruitment Hub
PEZA Compound, Loakan Road
Baguio City, Benguet 2600
Tel.: 074-447-1912
Fax: 074-447-1901
Look for: Audrey/Nicole/Mimi
Recruitment Hub Schedule:
Mondays to Fridays
9:00 am to 6:00 pm
Walk-in applicants are encouraged!

*To avoid duplicates, those who already applied at
other Sitel Jobstreet Ads need not apply                     


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