Every day our 24,000 employees handle over 600,000 customer contacts in 33 languages for more than 350 clients. Our clients are leaders in some of today’s most competitive industries, including all five of the world’s biggest banks (ranked by asset value), and three of the world’s five largest mobile phone networks. Our experience is used to constantly refine our service portfolio and processes and delivery, allowing us to respond quickly to changing market conditions and client requirements.
Why Join Us?
Our goal is that every employee becomes their own best motivator, and that management’s role in this area is to foster a culture of motivation that is effective in the long term. Finding the right triggers to motivate the staff is crucial, especially in a company with such an enormous diversity of cultures. We believe in being sensitive to employees’ perspective of what motivation is, and being close enough to our employees to be aware of the mood in the various departments.
Transcom is constantly growing, creating more positions and career possibilities. Through our coaching, appraisals, and career path opportunities, we allow and motivate our employees to gain competence, develop, and like what they do.
While our services are designed to maximize revenue, our delivery operations are built to drive efficiency. Through our global network we can provide service in any country where our clients have customers, accessing the most appropriate skills and deploying the best communication channels in the most cost-effective locations.
Cultures and Values
Transcom's 5 Key Values:
1. Honesty - Is critical in everything we do. Being an open book. It is from Honesty that trust and Loyalty are built.
2. Fun - Means enjoying the work we do, enjoying the team spirit, enjoying the daily contact with our clients. When there is no fun, there cannot be lasting lasting commitment.
3. Passion - Implies enthusiasm, commitment, energy and pride in our work. Passion dictates what we "put in" to life and normally what people "put in" will balance what they get out.
4. Innovation - Means creativity, finding solutions where others see barriers. An open mind creates opportunities, overcomes challenges...
5. Excellence - Means standing out, striving for perfection in everything we do. It implies examining, improving, reinventing.
HR MANAGER-BUSINESS PARTNER-MANILA
National Capital Reg
The HRM – BP is responsible for the overall account management of his/her assigned business areas. The incumbent will act as primary liaison and point of contact between the business and the different functions of HR.
The HRM – BP will also support the objectives of other HR teams, such as Employee Engagement, Employee Relations, Compensation & Benefits, Payroll, Legal, Recruiting and Organizational Development.
Details of Responsibilities:
Delivers generalist HR support to managers and employees for specific business areas
Builds effective business partner relationships
Understands and anticipates changing business needs, supports business change and management of organizational implications
Ensures that all HR programs and processes are implemented and communicated effectively within own business areas
Works with different stakeholders to drive continuous improvement initiatives
Facilitates and contributes decision in relation to employee relations, talent management, organization development, learning etc. within own business areas
Candidate must possess at least a Bachelor's/College Degree , any field.
At least 4 year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent.
Full-Time position(s) available.
Filinvest Building EDSA
167 Epifanio Delos Santos Ave.
Brgy. Wakwak Greenhills,
Metro Manila 1781 Philippines