Sitel Academy is a sub-unit of Sitel Philippines Corporation dedicated to training aspiring call center agents by improving their existing skills and preparing them for a career in the BPO industry.
Through a ten day training program facilitated by highly skilled trainers, trainees will learn how to improve their usage of the English language and be more confident about themselves, and so highly raise their chances of landing a job. What more, at the end of the training, qualified candidates will be endorsed to accounts for job opportunities.
Best of all, this training is provided completely free of charge!
We Want to Help You! Join our Free Call Center Training Program!
National Capital Reg - Ortigas, Pasig City
Sitel Academy's FREE ten day call center training program is geared towards helping aspiring call center agents improve their communication skills, confidence, and knowledge of the BPO industry. Graduates of the program will then be endorsed to our accounts for direct chances of landing a job.
Whether or not you have experience, you're more than welcome to try out for our ten day training program!
Future Job Responsibilities:
Deal with all calls politely, courteously, professionally and assertively
Understand the customer’s needs through effective listening and questioning skills
Match customers’ needs to clients’ products and services
At least 18 years old
Completed at least 2 years in college or a 2 year Vocational Course
Highly motivated and can commit to finishing the 10-day training program in Pasig
Technical background is a PLUS but not a requirement!
Interested applicants for the Sitel Academy Training Program may walk-in at:
Sitel Academy Office
30th Floor Raffles Bldg.
F. Ortigas Jr Ave. formerly Emerald Avenue
Ortigas Center, Pasig City
Or contact Lira Fiedacan at LiraRuchelle.Fiedacan@sitel.com/ 860-2254.
How to get there:
Get down at Megamall and walk along Dona Julia Vargas Avenue, the road between Mega A and Mega B. Turn left at F. Ortigas Jr. Avenue and look for Raffles Corporate Center, the gold building next to Prestige Tower with KFC, Chow King, Burger King and Starbucks branches at the bottom. Head up to the 30th floor and look for Erica or Nikki.
Please bring a copy of your updated resume and a valid ID. Bring your friends and get the chance to take a class together!
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