Advertised on 01-05-13 | Application deadline on 30-06-13

Integra Business Processing Solutions Inc.

Established in 2002, AIG BPSI, now rebranded as Integra Business Processsing Solutions Inc., is one of the pioneers in the Philippines. Starting with just a little over 50 personnel, the company now has 800-strong operations force catering to simple to complex processes in the insurance and financial services industry. More than its reputation for quality and customer service excellence in the areas of call center and back office operations it has earned through the years,integra is built on a culture of open communication and teamwork which fosters people development, customer focus, performance management, integrity, respect and entrepreneurship.

AIG Shared Services is the integrated business solutions and operations management group of companies of American International Group, Inc. (AIG), one of the largest insurance organizations in the world. An integral part of AIG’s Global Operations & Systems (O&S) flagship, AIG Shared Services delivers dedicated world-class Business Process Outsourcing (BPO), Technology Services (IT), and Operations Management services to the various AIG businesses around the globe.
The integrated operations of the AIG Shared Services group of companies have over 15 years of captive global business services history, more than 3,000 professionals in its global operations network, three (3) corporate business entities, and five (5) multi-region disaster recovery and business continuity hot sites between them. Its corporate offices and operations centers are located in New York, Houston, Delaware, Dublin, Kuala Lumpur, and Manila.
American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional and individual customers through one of the most extensive worldwide property casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange, as well as the stock exchanges in Ireland and Tokyo.

Language Trainer
Muntinlupa City (National Capital Reg) - Northgate, Alabang Muntinlupa City

  • This person is primarily responsible for developing and improving the speaking and writing competencies of all AIGSS Operations teams.
  • Tasks include the design, facilitation and evaluation of language courses as well as the upkeep and maintenance of materials and databases. 
  • The job also requires coordination with the management team to be able to design strategic and critical training programs that will address specific needs.
  • Other tasks include creating follow-up training interventions, developmental reports on trainee performance, coaching of management team, ad hoc projects; and other training initiatives

  • Minimum of 1 Training Certification (related to teaching/BPO Industry Training Course
  • Experience in conducting English language coaching or training for at least 2 years
  • Experience in the creation of training modules based on Training Needs Analysis Results

Integra Business Processing Solutions Inc.
(Formerly AIG Business Processing Services, Inc.-AIG BPSI)


A Member Company of American General Life Companies, part of the Domestic Life Operations of American International Group Inc.


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Talent Acquisition COE, Philippines | AIG Shared Services
 iHub2 Building Northbridgeway Avenue, Northgate Cyberzone
GF Filinvest Corporate City, Alabang
Muntinlupa, Philippines1781