Advertised on 9-8-13 | Application deadline on 7-10-13




Everyone wants to be part of the best. Close to 100,000 people agree

In just 3 years, Convergys has become the most liked BPO (Call Center) in Facebook. We don’t just give jobs here, nor just give professional training, healthcare benefits and above industry compensation. Convergys ensures that your career with us is rewarding, fun and memorable. Check our Facebook fan page- the comments of our former (and “soon-to-be”) employees says it all.


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Be a CSR for our project-based non-voice account! Convergys Bacolod
Western Visayas - Bacolod

Responsibilities:

The Role: E-mail Retail Expert

Internet services have improved so much that it has now reached speeds unheard of just a few years ago. However, the new features and settings of today’s beefed-up internet subscription have often left customers frustrated.

The biggest internet providers in the United States want you as an E-mail Retail Expert to help their customers maximize their subscription plans. Generally, their customers will call you from abroad and ask questions about the company’s service - from how to purchased online, delivery details, for post and pre delivery documents, to details on their bills.


Requirements:

You fit the role if you:

  • Completed at least 2 years in College.
  • Preferably with 6 months experience working in a Call Center.
  • Willing to have a shifting schedule.
  • At least 18 years old, Filipino citizen, or hold relevant residence status.
  • Applicants must be willing to work in BACOLOD
  • Fresh graduates are encouraged to apply.

Good to have skills: