Achieving Success with a Smile: How to Create a Positive Workplace
Creating a positive workplace environment affects your success as an employee more than you think. You may assume that managers and leaders play a more significant role in setting the tone at work. But, the reality is that it’s up to everyone in the organization to contribute to a healthy and productive workplace. In short, you must take ownership of your role in fostering a positive work culture.
What are signs of a positive workplace? It varies from culture to culture, but here are the more common ones:
- Open and honest communication.Everyone feels safe to share their thoughts and feedback to one another. There’s less emphasis on seniority when it comes to brainstorming, sharing opinions and overall work assessments. Everyone’s voice is heard.
- Collaboration and teamwork.No employee is an island, and everyone understands the value of fostering good relationships within and outside the department.
- Happy, energetic environment.Instead of a tense mood, you’ll notice that the office energy is light and somehow fun even while everyone is busy.
TTEC, a certified Great Place to Work®, is a company that champions the importance of a positive workplace culture for employees. They believe attracting and retaining top talent (that would be you!) contributes to lasting success.
In this article, we’ll explore practical ways to foster a more positive work environment in your own way and how TTEC can help you achieve success with a smile.
Let’s get to it!
It All Starts with a Positive Attitude and Respect
Promoting a positive attitude and respect in the workplace may sound easy, but it’s more challenging than you think. It’s more than just being courteous; it creates an environment of trust and safety. When positive attitudes become the norm, this leads to a more productive, enjoyable, and fulfilling work environment for everyone.
How do you start creating a positive work environment for yourself and your team? Here are some ways:
- Celebrate successes and recognize your teammates for their hard work. Don’t be shy to share your wins too!
- Ask for growth and development opportunities for you to upskill and prepare for bigger roles.
- Start participating in a culture of constructive feedback and continuous improvement.
A positive and respectful attitude is certainly infectious and will likely inspire others to approach their tasks and colleagues with collaboration and open-mindedness.
Working with a Purpose and Putting Diversity and Inclusion at the Forefront
It’s only natural to want to feel like your work is meaningful and makes a difference. TTEC understands this well and gives its employees opportunities to participate in activities demonstrating TTEC’s commitment to creating a better world for all. For example, employees can volunteer their time to help local charities or effect positive change in the local communities where they live and work through the TTEC Foundation.
TTEC also promotes an inclusive culture and diversity in the BPO industry through many initiatives, such as the TTEC Diversity Council and various Employee Resource Groups. These provide employees with a forum to connect with others who share their interests and experiences. TTEC is also proud to be Together in Pride with their LGBTQ+ employees, promoting diversity and inclusion within the company.
A more engaged and productive team is one direct impact of embracing diversity and different perspectives in the workplace culture. You’ll notice that working in an inclusive environment that values and respects people from various backgrounds, cultures, and identities leads to more innovative solutions and sounder decision-making.
Contributing to an Overall Great Employee Experience
A great salary is just the beginning of a good career, don’t you agree? Nowadays, a great employee experience goes beyond competitive wages. It’s knowing that your company prioritizes your well-being and equips you with the necessary tools for you to thrive in your role and give that vibrant smile! It’s also more motivating for employees to know that your company’s current programs and environment are suited for a great employee experience, making you want to participate and engage more.
Thankfully, TTEC understands what it takes to prioritize employee well-being and growth. For 40 years, they’ve been driven by a strong mission and purpose : to bring smiles all around. This year, TTEC’s commitment to creating a positive work environment has been rewarded with a Great Place to Work® Certification based on employee surveys.
Current employees evaluated their TTEC experience as very good in feeling safe at work, being given the right resources to do their job, and receiving fair treatment regardless of gender, sexual orientation, and race. In essence, it’s knowing you are employed in a company that cares.
Nurturing success in the workplace, just like TTEC tries to, comes from nurturing a people-first culture. And that begins withyou:
- Having a positive attitude and giving respect
- Working with diversity and inclusion in mind
- Contributing to an overall great workplace experience
TTEC’s people-first culture takes effort, but creating a positive workplace is worth it. When you feel like you’re part of a team and your contributions are valued, you’re more likely to stay with a company and achieve success together.
Want a great employee experience too? Apply for customer service representative jobs with TTEC today.
