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Foundever

4.4 total rating from 2381 reviews

Company overview

Website

Industry

Call Centre & Customer Service

Company size

1,001-5,000 employees

Primary location

One Julio Vargas Bldg. Eton Ortigas Home Depot Complex 1 Julio Vargas Ave. Brgy Ugong Pasig City

Specialities

Customer Service, Call Center, Technology, IT Support, Banking and Finance Service, Insurance, Hospitality, Retail and Sales

Sitel Group® and SYKES are now Foundever™.

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Mission: At Foundever™, we make things simple.

Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

Our mission statement

Mission: At Foundever™, we make things simple.

Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

Reviews

4.4

2381 ratings in total

5

1609

4

431

3

207

2

60

1

74

86%

Rate salary as high or average

91%

Employees recommend this employer to friends

Your trust is our main concern so these ratings for Foundever are shared as-is from employees in line with our community guidelines

Featured

HR Asia recognized Foundever™ in the Philippines

HR Asia recognized Foundever™ in the Philippines as one of the Best Companies to work in Asia in 2023

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Awards & accreditations

Best Career Growth 2023

Best Career Growth 2023

Great Place to Work® 2023

Great Place to Work® 2023

Best Work-Life Balance 2023

Best Work-Life Balance 2023

Leader in ISG Provider Lens™ Customer Experience Services 2023 Quadrant Reports 2023

Leader in ISG Provider Lens™ Customer Experience Services 2023 Quadrant Reports 2023

Finalist – International Customer Experience Awards 2023

Finalist – International Customer Experience Awards 2023

Leader in Customer Experience Management (CXM) PEAK Matrix® Assessment 2023 2023

Leader in Customer Experience Management (CXM) PEAK Matrix® Assessment 2023 2023

Outsourced Contact Centre of the Year – Small 2023

Outsourced Contact Centre of the Year – Small 2023

Platinum TITAN award for Female Executive of the Year 2023

Platinum TITAN award for Female Executive of the Year 2023

HR Excellence Awards –Bronze for Excellence in In-House Talent Pipeline Strategy 2023

HR Excellence Awards –Bronze for Excellence in In-House Talent Pipeline Strategy 2023

Asia CEO Circle of Excellence Awardee 2023

Asia CEO Circle of Excellence Awardee 2023

Foundever photos

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