For more than five decades, dnata has established itself as an industry innovator in the Middle East, with products and services covering every aspect of the travel industry. We provide comprehensive travel services for individuals, companies and the travel trade across 27 countries. We manage everything from business and incentive travel to worldwide tour operations, including leisure, sports and active holidays. Today, our travel business represents over 30 different airlines across the region, supplies 24/7 contact centres and offers the world's best travel products and services to Corporate travellers, Leisure travellers, and the travel trade across the GCC.
We are one of the world’s largest air services providers with over 20,000 employees across five continents. Part of the Emirates Group, we offer ground handling, in-flight catering, cargo and travel services in 38 countries around the world.
We uphold our mission to DELIVER THE PROMISES OUR CUSTOMERS MAKE.
Our Global Call Centre services spans across 4 continents managing more than 100,000 customer contracts daily with a seating capacity for 3,000 agents. The Philippine centre is in the Clark Freeport Zone, an up and coming business hub in the Philippines, in a brand new office building. The building has a capacity of 700 seats and is complimented by a suite of meeting & breakout rooms, fully equipped canteen and staff relaxation areas.