VISION
Alphera Marine envisions to become one of the preferred crew management company and provider of Filipino seafarers with highest competence and expertise in all types of cargo vessels.
MISSION
Through good governance, risk management and effective and efficient internal controls, Alphera Marine Services Inc., is fully committed to:
•Live a culture of service, dedication and integrity.
•Continuously craft strategies that will exploit available opportunities to improve crew management services and Filipino crew competence.
•Continuously adapt and innovate its processes and technology to achieve sustainability and growth.
•Maintain strong business ties with our Principals (ship owners and ship managers)
•Consistently perform quality crew management and provide our Principals with highly qualified, competent, certificated and physically, emotionally, mentally, and medically fit seafarers.
•Provide value adding services that will meet customer satisfaction. (Principals, seafarers and their families)
•Ensure that its human resource, who are its assets, are engaged, empowered, and be given career growth and fair employment.
•Contribute to nation building through economic progress and job opportunities to people.
ISO 9001:2015 QUALITY POLICY
To ensure an effective and efficient implementation of the quality management system, Alphera Marine shall be fully committed to satisfy the needs and expectations of its Principals, seafarers, their families and its other interested parties and live a culture of “continuous improvement” by:
•understanding their requirements
•establishing and implementing value-adding policies and procedures
•and monitoring and assessing actions taken while ensuring full engagement of the organization.
Alphera Marine shall ensure that its quality management system and quality policy are communicated and understood at all levels within the organization and shall be regularly reviewed to ensure its suitability, adequacy and effectiveness.
WORK POLICY
•C - COMMITMENT – dedication to align work performance towards company’s strategic direction
•A - ACCOUNTABILITY – just as we accept credit for a job well done, we also take responsibility for mistakes and take appropriate actions to solve it
•P - PROFESSIONALISM – reliability, good ethical behavior and ability to maintain separation of work and personal life.
•T - TEAM PLAYER – ability to work well with others.
•E - EFFICIENCY – Always do the right thing, the first time.
•C - CONTINUOUS IMPROVEMENT – Open to value adding changes.
CORE VALUES
•I – INTEGRITY
doing what is right even no one is looking
•R - RESPECT
giving due regard for others’ feelings
•E - EMPATHY
consideration for others