Liaison Officer
Act as a go-between for organizations and people to build strong working relationships.
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Jobs in Jobstreet right now
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Typical monthly salary
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Job opportunities
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Jobs in Jobstreet right now
Salary
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Typical monthly salary
Job growth
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In the last year
Job satisfaction
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What's it like to be a Liaison Officer?
Liaison Officers ensure the smooth communication and collaboration of an organization with external entities, including the public. Their scope of work includes coordinating activities, resolving conflicts, and responding to incidents to maintain operational efficiency and brand reputation. When big changes occur such as leadership turnovers and unforeseen events, Liaison Officers act as the main contact person, relaying organizational updates to stakeholders. They do this through interviews, meetings, press conferences, social media posts, and media releases.
Tasks and duties
- Forming and fostering relationships with agencies and outside personnel.
- Maintaining contact list of partners.
- Strengthening inter-company cooperation through meetings and collaborative work.
- Assessing, facilitating, and communicating business strategies with external groups.
- Speaking up during company briefings and media conferences.
- Drafting and examining incident reports to improve relationships and resolve communication issues within and outside a company.
- Representing an organization in a positive and professional manner.
Liaison Officers work across industries in the private and public sectors, including corporations, governments, healthcare companies, and educational institutions. They often work as part of the public relations department. In their own organizations, Liaison Officers collect incident reports, and study them to identify areas for improvement and make recommendations.
How to become a Liaison Officer
Aside from communication, Liaison Officers should also excel in leadership, conflict resolution, and negotiation. Formal education and experience are important when starting out in this role.
- Finish tertiary education. A bachelor degree can put you on the path toward becoming a Liaison Officer. However, some employers may prefer a bachelor degree that’s connected with their line of business. Generally, a degree in communication, business management, political science or a related field can equip you with skills and knowledge useful in this role.
- Gain work experience in the industry where you want to grow your career. If you want to work as a Liaison Officer in the education sector, then it’s best to learn the ropes in a school or university early on. This is also recommended for other fields such as IT (information technology), social services and many others. Typically, employers want applicants for this role to have professional experience of at least two years.
- Continue learning to build your expertise. Liaison Officers must have thorough knowledge of the industries they are working in. Take additional classes to enhance your skills and comprehension. For example, knowing the basic processes of computer programming can help you as a Liaison Officer in a software development company.
- Advance your position. With years of experience under your belt, you may expand your scope of work and land a managerial role. These positions may include Team Leader, Human Resource Director, and Operations Manager.
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Latest Liaison Officer jobs on Jobstreet
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Liaison Officer employers on Jobstreet are looking for job seekers with expertise in the following areas.
Source: Jobstreet job ads and Jobstreet Profile data
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Latest Liaison Officer reviews
Jun 2023
Experience
1 – 4 years
Organisation size
Small (1-19 employees)
The good things
I like to think about my job as a stepping stone. I might have a low pay as of now, but considering my qualifications, I am happy to communicate with others and learn from my co-workers and customers ...
The challenges
Getting paid less than I deserve and not well ventilated office.
Read more
Source: Jobstreet role reviews
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