General Manager

Supervise daily operations of an organization to ensure its productivity and financial health.
Job opportunities
Jobs on JobStreet right now
Job growth
Projected job growth in 5 years
Typical monthly salary
Job satisfaction

What's it like to be a General Manager?

General Managers work in a variety of settings including retail stores, offices and customer service-oriented businesses. Because they are involved in different business aspects such as management, operations, and administration, General Managers have many duties. They may supervise staff hiring, monitor budgets, craft marketing strategies, set sales goals, and ensure that team members are meeting business targets. In some industries such as retail, the General Manager is a customer facing role, and they gather feedback from clients, resolve conflicts, and help to maintain a high level of customer service.
General Manager

Tasks and duties

  • Training and supervising lower-level managers.
  • Creating strategies for business growth and profitability.
  • Contributing to employee evaluations.
  • Ensuring that divisions are meeting performance goals.
  • Preparing and presenting status reports to upper management.
  • Keeping track of budgets and an organization’s financial health.
  • Recommending solutions to boost business productivity and efficiency.
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In smaller companies, General Managers may be considered as part of upper management, but for bigger organizations, they are middle-level managers. They typically oversee first-line managers, who directly handle different divisions’ staff members. They may also act as the bridge between lower and upper management by passing on instructions, suggestions, and other communications.

How to become a General Manager

SEEK Learning
General Managers need to be able to lead teams, formulate financial strategies, and improve an organization’s overall operations. To work as a General Manager, you will need formal education and extensive experience.

  1. Finish a degree. Though you can be a General Manager with any degree, completing a business-related one such as business management, finance, or business administration can give you an edge over other jobseekers. Some employers may prefer candidates with a degree related to their industry. For instance, a computer software company may want to hire a General Manager with a degree related to information technology.
  2. Gain at least 10 to 15 years of work experience. Though a General Manager’s skills are transferable across settings, some employers may prefer candidates who have at least 5 years of experience in their particular industry.
  3. Secure an entry-level role in the industry you are targeting. Some companies prefer hiring General Managers from their roster. This means that the longer you work in an organization, the better chances you have of securing a higher position.
  4. Add to your management knowledge and skills by enrolling in certificate courses, online classes and seminars. You may also consider getting a masters degree related to business or the industry you’re working in to advance your career.

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Latest General Manager jobs on JobStreet

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Top skills and experience requested in recent job ads

Business Practices
BPO Industry
Profit and Loss
Business Management
Problem Solving
Communication Skills
Self Motivation
Administration Management
Customer Service
Critical Thinking
Computer Literacy
Microsoft Office
Analytical Thinking
Source: JobStreet job ads and JobStreet Profile data

Is General Manager the right role for me?

Job market trends for General Managers


Job opportunities

General Manager jobs on JobStreet
Jobs on JobStreet right now

Job growth

29.9% decrease in jobs ads in the last year
Comparing job ad data from the last 3 months with the same period last year
Source: JobStreet job ads and JobStreet role reviews

Latest General Manager reviews

Latest reviews from 2 General Managers surveyed on JobStreet.

Jun 2023
As a General Manager I led an initiative to come up different ideas on how to increase sales and make a marketing strategies.
Reviewer's Qualification
Bachelor of Information Technology
1 – 4 years
Organisation size
Small (1-19 employees)
The good things
What i like most about my current role is giving some inputs or techniques on how to give a quality service to our guest. Facing different situations, problems, and different attitudes of staffs. It m...
The challenges
What i don't like in my role is that a lot of bad feedbacks or comments from the guest.
Read more
Jun 2023
The captain of the ship.
Reviewer's Qualification
Bachelor of Science
10+ years
Organisation size
Medium (20-199 employees)
The good things
The chance and privilege to change the world.
The challenges
Needs a ton of excellence, innovation, and integrity.
Read more
Source: JobStreet role reviews

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